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User Data Deletion

LAST UPDATED OCTOBER 10, 2023 If you decide that you would like to have your personal data removed from our systems, here’s how you can request deletion: HOW TO REQUEST DATA DELETION: To initiate a user data deletion request, please send us an email with the following details: Subject Line: Data Deletion Request Email Address: [email protected] Required Information: Please ensure that your email includes the address associated with your app.aiowear.com account to help us accurately identify your records. WHAT HAPPENS NEXT: Upon receiving your request, our team will: Acknowledge receipt of your request via email within 3 working days. Begin the verification process to ensure data security and authenticity of the request. Once verified, initiate the deletion process, which will be completed within a specified timeline (e.g., 30 days). IMPORTANT NOTE: Please be aware that the deletion of user data is an irreversible process. Once your data is deleted: You will lose access to your app.aiowear.com account and any associated data. Any orders, history, or preferences linked to your account will be permanently erased. If you wish to use our services in the future, a new account will need to be created. QUESTIONS OR CONCERNS: Should you have any questions about the data deletion process or face any issues, please do not hesitate to contact our support team at [email protected]. ADDITIONAL SUPPORT: If you need further assistance or have additional queries about our privacy practices, please visit our Privacy Policy page or get in touch with our Data Protection Officer at [email protected].